Hotline

 

Hospitality business experts attentive to your needs

Support phone operator in headset, isolatedIn order to assist your daily use of our hotel maintenance software, the DIMO Maint’s engineers are here for you.

  • Systematic registering of all requests through a tickets system.
  • Telephone assistance in English, French and Spanish
  • Full traceability of the incidents (priority, status, progress, etc.).
  • Remote control.
  • Curative maintenance.

 

A single entry point: www.supportdimo.com

Support_DImo

  • Submit a case 24/7.
  • Get in touch quickly with our support staff.
  • Monitor in real-time the processing of your support cases, in progress or closed.
  • Track all maintenance operations (sending of e-mails, operation report…).